Product Description

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 7 - 14 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

Returns and Exchanges

Exchange and return address
 - [53061] 14-30 Chungnyeol-ro (Hangnam-dong), Tongyeong-si, Gyeongsangnam-do Tongyeong It''s Nubi
 
You are eligible for exchange or return in the following cases:
 - You can exchange or return your order within seven (7) days of receiving your contract details. If the delivery is delayed after you have received your contract details, you can exchange or return your order within seven (7) days upon receipt of your order or after the start of the shipping date.
- You may exchange or return your order within three (3) months following delivery or within thirty (30) days of becoming aware that the goods and services were delivered in specifications that are different from how they were advertised or promised. 
 
You are not eligible for exchange or return in the following cases:
 - If the goods have been damaged or destroyed due to causes attributable to you (However, you are eligible to cancel your order if you had opened the packaging to examine the contents.)
  - If the value of the goods has depreciated significantly due to partial or heavy use
  - If the value of the goods has depreciated significantly because a long period of time has elapsed, making it difficult to resell the goods 
- If the packaging has been damaged for goods that can be reproduced as identical counterfeits 
 - If we have obtained your consent of ineligibility because irrecoverable damage to the seller is expected in the case of an order cancellation for goods that are produced individually for an order.
 - If the provision of digital content has already commenced. (However, this shall not apply to the portion for which the provision of such digital content has not commenced in cases of a contract comprising divisible services or divisible digital content.)
 
 
 
※ You bear the cost of returning your order in the case of an exchange or return whereby the reason for exchange or return is based on your preferences (including exchange for a different color or size, etc.) rather than damage or if the product not matching its description. 
 

Inquiries

통영잇츠누비(이하 잇츠)에서 구매하신 상품에 한해서 수선이 가능합니다. 수선 기간은 평균 2~3주 정도 소요되며 작업장 일정에 따라 다소 차이가 있을 수 있습니다. 수선은 불량(지퍼, 박음)이 생겼을 경우의 수선을 의미하며 디자인 변경 등의 요구사항은 불가능합니다. - 물품 수령 후 10일 이내의 상품은 왕복배송비와 수선비를 잇츠에서 부담합니다. (단, 지퍼 및 박음외 수선은 왕복배송비 및 수선비를 고객이 부담하셔야 합니다.) - 수령 10일 후 상품은 고객님께서 왕복배송비와 수선비를 부담하셔야 합니다. * 구입 후 사용횟수와 무관하게(사용횟수와 관해서는 검증할 수 없는 부분이므로) 기준은 제품 수령일로 합니다. - 상품에 따라 수선이 불가능 할 수도 있습니다. - 수선비 등은 작업에 따라 달라집니다. - 1차 사진으로 수선부위점검 및 수선비를 측정하나 실제 상품확인 후 수선이 불가능하거나 수선비가 추가될 수 있음을 알려드립니다. 기타 문의사항은 전화, 문자, 카톡 등으로 문의바랍니다.